FAQs
We sell high-quality products in four main categories: Women's Fashion, Home Appliance, Household, and Kitchen Accessories.
Yes, we deliver all over Bangladesh through reliable courier services.
Delivery takes *1-2 business days* within Dhaka and *2-3 business days* outside Dhaka.
Delivery charges are fixed. It is ৳60.00 within Dhaka and ৳120.00 outside Dhaka. The exact cost will be shown at checkout.
We currently accept *Cash on Delivery (COD)* only.
Yes, you can return or exchange a product within *14 days* of receiving it. The item must be unused and in its original condition. Please see our Return Policy for details.
Please contact our customer service immediately with photos. We will arrange a replacement or refund as soon as possible.
You can reach us through:
Email: planetmartbd@gmail.com
Phone/WhatsApp: +8801914883029
Address: 260 Eastern Housing, Block B, Rupnagar, Mirpur, Dhaka 1216. We respond quickly to queries.
Yes, we frequently run special offers and seasonal sales. Follow our Facebook page and check the website regularly for updates.
Absolutely. Your personal information (name, address, phone number) is protected and never shared without your consent. We comply with all data privacy standards.
